GBA Series | Shenzhen as the launchpad: Felix Lam [EMBA (Chinese) 2022, DBA student] innovating smart fire protection for a safer world

A single spark can set an entire forest ablaze, and the devastation caused by fire — both in lives lost and property damaged — is often beyond measure. Felix Lam [EMBA (Chinese) 2022, DBA student] has been at the forefront of the fire alarm industry since 2014, driven by a vision to “create a world free from fire hazards”. A few years ago, he boldly chose Shenzhen as the launchpad for pioneering smart fire protection solutions, dedicating himself to safeguarding lives and enhancing the well-being of the public.

Embarking on a solo entrepreneurial path in Shenzhen

After years of managing his family’s fire safety business with a focus on international markets, Felix took a bold step in 2020 by relocating to Shenzhen to establish Gartec Technology. His company focuses on developing smart fire protection devices, including smoke detection systems, carbon monoxide alarms, and gas alarms. These innovative systems can identify air quality abnormalities and send alerts to users via NB-IoT (narrowband internet of things), 4G/5G networks, and a cloud platform. Users are notified of potential hazards and can promptly report them to the fire department.

Felix sees enormous potential for smart technology in enhancing public safety across mainland China. “Many older buildings in some cities lack adequate fire protection infrastructure, while commercial buildings and hotels often seek to upgrade their existing systems,” he explains. “Smart fire protection devices provide effective solutions to these challenges. They are easy to install, eliminate the need for costly large-scale construction, and cost only one-fifth to one-sixth of traditional systems. Additionally, their integrated systems notify users when updates are needed, delivering an unparalleled level of safety.”

Gartec Technology focuses on developing smart fire safety electronic devices, including fire alarm system (left) and optical smoke detectors (right).

Establishing roots in Shenzhen for thriving growth

Based in Shenzhen, Felix has experienced firsthand the city’s strong support and welcoming environment for start-ups. “As a thriving technology hub, Shenzhen is home to industry giants like Tencent, which have attracted a wealth of top-tier talent to Nanshan. This creates an ideal ecosystem for recruiting engineers, researchers, and technical specialists,” he explains. “We are also able to leverage our revenue performance and patent achievements to access various tiers of government funding.” Guided by policies and funding support, his company transitioned from a two-person venture into a thriving team of over 30 professionals, accelerating its growth on a sustainable trajectory.

Navigating the entrepreneurial landscape, however, has not been without its challenges. As a Hong Kong native, Felix has worked to dispel preconceived notions that mainland consumers may have about Hong Kong businesses. “Some clients immediately associate Hong Kong companies with high costs, and question whether we truly understand the nuances of the mainland market,” he notes. To address these concerns, Felix strategically established manufacturing operations within mainland China, enhancing cost efficiency and strengthening the company’s market positioning. Coupled with his extensive international experience and commitment to exceptional after-sales service, he has successfully cultivated consumer trust and built a strong industry reputation. In just over four years, his business has expanded beyond Shenzhen, reaching Shanghai, Shandong, and other local markets.

CUHK Business School: A catalyst for entrepreneurship

Reflecting on his journey into the mainland fire protection market, Felix credits CUHK Business School for playing a pivotal role in shaping his entrepreneurial path. “A few years ago, I noticed that the overseas fire protection market was becoming increasingly saturated, prompting me to explore new avenues for growth,” he recalls. Seeking to bridge his knowledge gap in capital transformation, he decided to pursue CUHK Business School’s EMBA (Chinese) programme.

“Before enrolling, my only experience of mainland China was visiting Beijing as a tourist. Through the programme, I had the opportunity to travel to Shanghai, Chengdu, Fuzhou, and other cities, gaining first-hand exposure to the intricacies of the local market,” he explains. “Beyond business insights, I acquired invaluable expertise in accounting, law, and investment — essential cornerstones of corporate management. More profoundly, the programme’s emphasis on humanistic values inspired me to harness my skills in ways that create tangible value for society.” After completing the EMBA (Chinese) programme, Felix’s passion for learning led him to immediately pursue the DBA programme at CUHK Business School. Via in-depth research and exploration of complex business challenges, he aims to advance the industry with meaningful contributions.

Felix’s company is now headquartered at CUHK’s Shenzhen Research Institute, a thriving hub for innovation and technology. He remains deeply grateful for the University’s unwavering support, particularly during times of uncertainty. “During the pandemic, the Research Institute extended significant rent relief, alleviating the financial strain we experienced,” he shares.

Felix and his team joined the “CUHK Entrepreneur Day 10th Anniversary Exhibition.”

Crafting a national brand with precision

Mainland China is home to over ten major fire protection system companies, creating a fiercely competitive landscape. Felix believes that digitalisation is key to staying ahead of the industry. With an ambitious vision, he aspires to position his company among the top three national fire protection brands within the next two decades, demonstrating that domestic players can compete on equal footing with international counterparts.

Industry Insight | Household mold – the hidden cause of chronic cough?

Fire protection is only one aspect of building safety — should mold prevention be a priority too? Felix highlights the often-overlooked health risks associated with mold exposure.

He notes that during the pandemic, cases emerged overseas where individuals suffered lung function impairment due to prolonged exposure to high concentrations of mold. With windows kept shut for extended periods, poorly ventilated indoor environments created the perfect breeding ground for mold, leading to severe respiratory conditions. In response, some modern buildings are now incorporating air quality monitoring systems alongside fire protection infrastructure. These sensors detect elevated mold levels and trigger alerts, enabling timely intervention to safeguard residents’ health.

CUHK Business School alumni are everywhere, transcending geographical and industrial boundaries. To explore more inspiring alumni stories, please click HERE.