The landscape of Banking is evolving rapidly under digital disruption. With advanced financial technology, high-speed data feed can execute trades and update data multiple times faster than the traditional data feed does. Data feed management and optimization are now essential aspects of e-trading. New methodologies with computer-based and hardware-based solutions are available in high-frequency trading. Furthermore, the importance and focus on “Client Centricity”, the use of FinTech solutions using AI, Natural Language Processing, Machine Learning along with data analytics is actively used to improve customer experience. Onboarding and documentation platforms are leveraging rule-based engines to improve customer relationship management. In this seminar, Dr. Chib and Dr. Shen from Citi will share with us their insights and experiences in high-frequency trading and customer experience solutions, the common problems, and new methodologies to deal with them.